Business Development
The objective of our Business Development Programmes is to provide Business Owners, Managing Directors, Managers and Staff Members the tools to identify the current position of their organisation. It then progresses to identify strategies to develop and improve the performance and dynamic of their organisations. The programmes are separated into 5 Development Programmes; Business Rich,
Team Rich, Sales Rich, Services Rich and Phone Rich each specifically looking at strategies to develop individual aspects of the organisation.
BusinessRICH
The objective of BusinessRICH is to show Business Owners how they can apply strategies to their current business as it stands right now, covering a broad range of profit making and business building strategies it is powerful combination that will power up any business.
TeamRICH
An ideal development day for Companies looking to improve the performance and dynamic of their team through a fun and informative day where the members of the team will get a better understanding of themselves as well as those in their team. It is a fun learning 1day, great when combined with a fun bonding activity. Communication in a team is key, understanding how to communicate more effectively is the key to improving team performance.
SalesRICH
SalesRICH has been developed to supercharge the Sales Team where we teach the Members of the Team what it means to be a Professional Sales Person. Understanding how to professionally help people to buy will make sales easier and improve the Customers experience of dealing with your Sales Team.
ServiceRICH
This course is aimed at all Customer facing Staff. It defines the standards by which your Customers are managed by your Team. Effectively managing Customers is the key to offering a great Customer Experience that will keep your Customers come back for more.
PhoneRICH
The course is aimed at improving the Customer Experience when making inbound enquiries into your Business. Consistency when dealing with Customers in the key to long term profitable growth. As the inbound enquiry can be the first point of contact and the first impression it is imperative to get this element of the Customer Experience right.
