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The Individual Learning Accounts in Wales (ILA Wales) programme has been designed to encourage individuals to take responsibility for their learning and encourage career development.

 

Individual Learning Account Wales (ILA Wales)

The ILA Wales award can assist students aged 18 or over with the fees for certain part-time courses dependant upon personal circumstances.  You must be resident in Wales to claim this grant.

 

If your income is based upon income related benefits you may be eligible for a grant of up to £200 (100% of fees).

 

If your income is based upon being employed or self employed you may be eligible for a grant of up to £100 (a maximum of 50% of fees).


If you are unfortunate enough to suffer an assault, please ensure you remember the following 3 steps:

 

Step 1: Notify the police immediately about the assault. The next day is too late! You have to report the matter yourself.

 

 Step 2: Obtain a Crime Reference Number from the police. This identifies your incident and is a vital piece of information.

 

Step 3: Note the details of witnesses. Information may be required from them at a later date.


Customer Feeback

"The half day course for Designated Premises Supervisors was pitched at just the right level to give them a reminder of their roles and responsibilities under the Licensing Act 2003. Delegates were able to interact with each other and share best practice. The content of the session also gave them a useful insight into practical due diligence procedures they could employ at their premises. The session for staff at retails outlets gave them an overview of the legislation. It is surprising that many employees do not fully understand the legal implications of the licence operating at their premises and what could happen if breaches occur. Likewise the course brought home the implications of irresponsible selling of alcohol and the importance that serving staff have in controlling sales. The afternoon session on conflict management skills showed how to deal with difficult, intimidating and potentially dangerous customers. The majority of delegates went away saying that they would now change their approach to such situations having been made aware of how their own behaviour can sometimes fail to calm things down as well as sometimes inflame a situation. The trainers style worked for all of the delegates and the courses are something we would certainly consider running again, given sufficient funding. "
Kathryn Peters, Senior Trading Standards Officer, Caerphilly County Council

Registered in England & Wales. Company registration number 5942447.

Registered office: Access Training Consultancy Ltd, 7 Axis Court (1st Floor), Mallard Way, Riverside Business Park, Swansea, SA7 0AJ, Wales.


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